ANTARA Chief Equips Immigration Officials with Communication Strategies in Disruptive Era

Indonesiantalk.com — ANTARA Chief Equips Immigration Officials with Communication Strategies in Disruptive Era Jakarta — The president director of state news agency ANTARA, Benny Siga Butarbutar, has urged Indonesia’s immigration officials to adopt transformative communication strategies to strengthen institutional legitimacy and resilience amid rapid global changes. Speaking at the Immigration Public Relations Gathering (Kopdar Humas Imigrasi) 2026 in Cibubur, East Jakarta, on Wednesday, Benny highlighted the government’s ongoing challenge to regain public trust in an increasingly dynamic society. “Today, the government is in a struggle to reassure a changing public. That is where service, communication and ease must be delivered swiftly,” he said. Benny stressed that communication transformation is key to restoring public confidence, particularly as institutions navigate fast-evolving social and technological landscapes. He described the Directorate General of Immigration as a symbol of Indonesia’s public service and bureaucracy, noting its dual role in serving both Indonesian citizens and foreign nationals….