Indonesiantalk.com — Public Appreciates Online SKCK Service by South Kalimantan Police: Faster, Simpler, More Efficient
BANJARMASIN — The South Kalimantan Regional Police (Polda Kalsel) is receiving positive feedback from the public for its improved online service in issuing Police Clearance Certificates (SKCK).
The fully integrated digital SKCK system is considered more concise, more efficient, and significantly reduces processing time.
Isna, a Banjarmasin resident and SKCK applicant, experienced this advancement firsthand. She completed registration and data verification entirely from home, and only came to the Polda office for the final step — receiving the physical document.
“Thank you to Polri for simplifying the Full Online SKCK issuance process. The result was completed immediately, without queueing,” she said.
The Head of Public Services at the Directorate of Intelligence and Security of Polda Kalsel, Police Commissioner Shofiyah, SE, M.Si, SIK, said this service shift is designed to be more adaptive to public mobility and needs.
“This innovation is very helpful especially for people who are staying outside their hometown,” she said.
“Even if applicants are not using a local KTP, their SKCK can still be processed and printed anywhere.” Shofiyah emphasized that Polda Kalsel continues to operate on principles of professionalism, responsiveness, and a human-centered approach.
She added that the transformation of public services within the Police is not merely a digital shift, but a redesign of the service ecosystem itself.
“The final purpose is to shorten the distance between the state and its citizens,” she said.
Through POLRI Super App, the public can now apply for new SKCK or extend their SKCK online. Applicants simply download the application via PlayStore or AppStore, verify their identity, upload required documents, and print their registration proof before coming to a police office — including Polda Kalsel — for final printing.
At a time when public expectations demand government services to be faster, simpler, and non-bureaucratic, this initiative stands as an example of how digital government can be executed in a concrete, relevant, and citizen-centered format.
Public service today is not only faster — but clearer, easier to access, and more equal for every applicant, regardless of where they come from.
https://matranews.id/masyarakat-apresiasi-pelayanan-skck-online-polda-kalsel-mudah-dan-cepat/
